Call Center / Customer Service Representative – English Speaker

IBT: No. 1 BPO Company in Middle East · Ahmedabad

Junior 30,000 INR/month 🇬🇧 English

CRM

Job description

About the role

We are looking for an English‑speaking Call Center and Customer Service Representative to join our 24/7 support team in Ahmedabad. The role involves handling inbound and outbound communications across multiple channels while ensuring a professional and courteous experience for our customers.

Key responsibilities

Answer and manage calls, chats, and emails in English and Hindi.
Follow up on open cases and drive them to closure.
Escalate complex issues to the appropriate internal teams.
Work in rotating shifts to support round‑the‑clock operations.
Maintain accurate records in the CRM system.

Required profile

Strong spoken and written communication skills in English and Hindi.
Minimum 1 year of call‑center experience, preferably in fintech projects.
Immediate availability to start.
Willingness to work in a shift‑based environment.

Required skills

Experience with CRM tools.
Familiarity with Freshdesk (preferred).

What we offer

Salary of 30,000 INR per month.
On‑site work at our Ahmedabad office.
Opportunity to work in a dynamic fintech support environment.

Questions fréquentes

Le salaire proposé pour ce poste est de 30k INR par mois. Le détail figure dans l'annonce.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Why are you reporting this job?

Thank you for your report. We will review this job.

Explore further

Salaries, guides and searches in India.

Salaries by job title

Apply in 30 seconds

Enter your email to apply. An account will be created automatically.

Apply now →

By continuing, you accept our terms of use.

Already have an account? Login

A question about this job?

Ask it here: you will get the full job summary by e-mail, right away.

💬 Chat with us on Telegram

Published 1 month ago

Expires 1 week from now

47 views · 0 interested

Share Log in to earn credits by sharing

Boost your chances

Upload your CV — we will match you with relevant openings.

Analyzing your CV...

IBT: No. 1 BPO Company in Middle East

Ahmedabad

Related job offers

Emplois à Ahmedabad Métier : Call Centers & Telesales