Business Development Manager – Partner & Consultant Relations

About the role

The Business Development Manager will lead and coordinate relationships with Admission Consultants across assigned regions, ensuring smooth communication, engagement and operational support. This role bridges external consultants with internal counselling, operations and admissions teams to drive conversions and maintain high consultant satisfaction.

Key responsibilities

• Manage day‑to‑day relationships with assigned Admission Consultants, acting as their primary point of contact.
• Handle calls, emails and follow‑ups, providing operational support and resolving queries or escalations promptly.
• Conduct platform demos and business presentations to help consultants understand programs, admission procedures and sales processes.
• Coordinate with internal counselling, operations and admissions teams to ensure seamless execution of admissions workflows.
• Supervise junior executives or support staff handling consultant operations, monitoring activity quality and workflow efficiency.
• Maintain accurate records of consultant interactions, performance metrics and lead status in CRM systems, and generate regular operational reports.
• Analyse consultant productivity, identify improvement opportunities and drive activation and retention initiatives.

Required profile

• Bachelor’s degree in Business Administration, Management, Marketing or a related field.
• 2–5 years of experience in business development, partner or relationship management, preferably within EdTech or admissions ecosystems.
• Proven ability to manage stakeholder relationships and coordinate cross‑functional teams.

Required skills

• Proficiency with Google Workspace.
• Experience using CRM platforms for tracking interactions and generating reports.