Associate MPS – Clinical Support for Surgical Robotics

About the role

Provide clinical product support for Stryker’s robotic arm applications, assisting surgeons and operating room staff during procedures and training sessions.

Key responsibilities

• Deliver on‑site guidance and assistance during surgical procedures.
• Train surgeons and OR staff on the robotic arm, associated equipment, and instruments.
• Conduct in‑service and education sessions for assigned accounts.
• Prepare pre‑operative CT scans using proprietary software for the RIO/Robotic Arm Interactive Orthopedic System, supporting implant planning.
• Troubleshoot and resolve product‑related issues promptly.
• Collaborate with Sales and Marketing to promote product benefits and gather feedback.

Required profile

• 1–5 years of clinical support experience (e.g., medical field technician or application specialist).
• Strong customer focus and excellent communication skills.
• High stress tolerance, problem‑solving ability, and attention to detail.
• Willingness to travel up to 75% within the region.
• Fluency in English.

Required skills

• Experience with robotic surgical systems, specifically the RIO/Robotic Arm Interactive Orthopedic System.
• Proficiency in preparing and interpreting pre‑operative CT scans for orthopedic planning.