Assistant Manager - Front Office
Hyatt Regency · Pune/Pimpri Chinchwad et périphérie
Job description
About the role
The Assistant Manager – Front Office will support the efficient operation of the front desk, aligning daily activities with Hyatt International’s corporate strategies and brand standards. You will work closely with the Front Office Manager to ensure guest satisfaction, employee engagement, and owner expectations are consistently met.
Key responsibilities
- Assist the Front Office Manager in overseeing day‑to‑day front desk operations.
- Ensure smooth check‑in and check‑out processes while maintaining high service standards.
- Monitor and uphold brand standards, corporate strategies, and departmental procedures.
- Coordinate with other hotel departments to resolve guest issues promptly.
- Support staff scheduling, training, and performance monitoring.
Required profile
- Minimum of 2 years experience as an Assistant Manager or Team Leader in Front Office or Guest Relations within a hotel environment.
- Strong communication abilities and proven customer‑relation skills.
Required skills
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Published 3 weeks ago
Expires 1 month from now
29 views · 0 interested
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Hyatt Regency
Pune/Pimpri Chinchwad et périphérie
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