Area Manager – Quick Commerce (Blinkit/Zepto)

About the role

This full‑time, on‑site position in Noida focuses on managing dark‑store operations within the Blinkit and Zepto quick‑commerce ecosystem. You will translate corporate strategies into flawless daily execution, ensuring rapid order processing, dispatch, and delivery.

Key responsibilities

• Oversee daily operations of dark stores across assigned locations, ensuring orders are processed, dispatched and delivered within 10‑15 minute windows.
• Maintain 100 % inventory accuracy through cycle counts, wall‑to‑wall audits and stock reconciliation for FMCG and perishable items.
• Lead, mentor and schedule shift supervisors, in‑store associates and external delivery fleet partners to meet performance targets.
• Monitor and protect assets, minimizing waste and shrinkage while safeguarding profitability.
• Handle customer escalations, ensure store hygiene and compliance with platform SLAs.
• Prepare regular operational reports and collaborate with Blinkit, Zepto and internal stakeholders to drive process improvements.

Required profile

• Proven experience managing high‑velocity retail or dark‑store environments.
• Strong leadership skills with ability to coordinate multi‑site teams and external partners.
• Excellent analytical mindset for inventory control and KPI monitoring.
• Ability to work on‑site full‑time in Noida and adapt to fast‑changing quick‑commerce demands.

Required skills

• Inventory management and audit procedures.
• Workforce scheduling and performance coaching.
• Knowledge of quick‑commerce service level agreements.