Account Manager – Data, Voice & Fixed Line Services

About the role

Airtel is looking for an Account Manager to drive growth of Data, Voice and Fixed Line solutions across a defined territory. You will act as the single point of contact for customers, managing the full sales cycle from prospecting to delivery.

Key responsibilities

• Build and maintain strong, long‑lasting client relationships.
• Achieve revenue targets for Data (Internet bandwidth, MPLS, Cloud), Voice (postpaid) and Fixed Line services.
• Identify and acquire new B2B accounts (hunting) while cross‑selling multiple product lines to existing customers.
• Develop and maintain healthy sales funnels for each line of business.
• Monitor competition, gather market intelligence and adjust strategies accordingly.
• Negotiate and close contracts to maximise revenue.
• Coordinate with internal teams to ensure timely delivery and resolve customer issues.

Required profile

• Graduate degree, preferably B.Tech/B.E.
• Minimum 2 years of B2B field sales experience in telecom or related sector.
• Strong understanding of technology and customer service orientation.
• Ability to engage with senior executives (CXO level) and present strategic solutions.
• Commercial acumen, analytical mindset and creative problem‑solving skills.

Required skills

• MPLS
• Cloud services
• Internet bandwidth solutions
• Data, Voice and Fixed Line service knowledge

What we offer

• Opportunity to make a large‑scale impact on internal and external customers.
• Ownership of projects and the freedom to experiment with new ideas.
• Career growth in a fast‑moving telecom environment.