Account Manager – Business Development & Service Contracts

About the role

Haworth is seeking an Account Manager to drive sales growth and manage service agreements across existing and new customers. You will create seamless customer experiences, expand product portfolios, and ensure high levels of satisfaction with Haworth’s office‑furniture solutions.

Key responsibilities

• Meet sales quota and gross profit targets by developing new business and expanding existing accounts.
• Identify and pursue opportunities within current installations and new territories.
• Secure new service contracts through proactive outreach to existing clients.
• Oversee execution of both new and existing service contracts, ensuring accurate quotations and order specifications.
• Collaborate with project management and installation teams to keep customers informed on delivery schedules.
• Maintain a thorough understanding of Haworth product lines and verify layout accuracy with customers.
• Develop and manage systems to track account activity and follow up on client satisfaction.

Required profile

• Bachelor’s degree in Business, Marketing, Design, Architecture, or a related field (MBA preferred).
• Minimum of 4 years of B2B sales or marketing experience, preferably in office‑furniture or a related industry.
• Strong communication and interpersonal abilities, with a high degree of professionalism and integrity.

Required skills