Workday Functional Analyst (HR Technology)

About the role

JCI is looking for an HR Technology Analyst (Workday Functional Analyst) to act as a strategic business partner who applies technology to support business requirements. The analyst supports configuration requests and projects, works with HR Centers of Expertise and the HR community to answer functionality questions, resolve issues and work with vendors, and takes part in many projects so that HR processes succeed.

The role also covers day-to-day operations of Paradox and HiredScore to keep recruiter workflows smooth and candidate engagement high, and leads biannual Workday upgrades, including end-to-end testing of Workday Recruit.

Key responsibilities

• Configure changes in Workday based on business requirements and maintain Workday Recruit processes (requisitions, postings, candidate stages, screening steps, offer workflows).
• Act as project team member or lead for designing and implementing new Workday functionalities, including testing, interfaces and integration support, deployment and post-production support.
• Support recruiting workflows and talent acquisition-related functionality, and build relationships with the Talent Acquisition CoE to turn business needs into system solutions.
• Create custom Workday reports and plan and run testing of changes, including recruiting enhancements and integrations.
• Analyze and enhance the candidate journey with Workday Recruit, and oversee daily operation and optimization of Paradox and HiredScore, including troubleshooting, performance monitoring and adoption.
• Lead biannual Workday upgrades and help streamline business and system processes.

Required profile

• Degree in business, management information systems, HR (CIPD) or an equivalent combination of education and experience.
• Experience with case management, specifically ServiceNow.
• Experience with human capital management systems, ideally Workday; Workday experience is highly desirable.
• Strong analytical skills, self-motivated and able to work on diverse project teams.
• Clear presentation and written and verbal communication skills, representing JCI at all levels.
• Commitment to quality, continuous improvement and a consultative approach.

Preferred

• Experience in HR operational projects and new implementations, covering the full change request lifecycle.
• Understanding of HR data, HR processes and the change/implementation life cycle.
• Workday experience in configuring and supporting Workday Recruit, Payroll, Compensation, Time Off, Reporting and Security.