Territory Service Representative (Bikers)

About the role

The Territory Service Representative (Bikers) is responsible for end‑to‑end parcel handling within a defined delivery area. You will load, transport, scan, sort and deliver shipments directly to customers, ensuring accurate documentation and timely service.

Key responsibilities

• Unload bags from the vehicle and scan each shipment upon arrival.
• Perform primary and secondary sorting of parcels according to delivery routes.
• Deliver packages to the correct address and capture customer acknowledgment using a personal device (BYOD).
• Update status codes for undelivered items and hand over cash‑on‑delivery amounts to the supervisor on the same day.
• Collect shipments from customers following standard operating procedures, verify serviceability, and record acknowledgments.
• In‑scan collected parcels at the office and manage rapid entry into the system.
• Prepare canvas bags, load them into the vehicle, and ensure proper dress code and field equipment.

Required profile

• Ability to follow training instructions and adhere to delivery processes.
• Good physical stamina for loading, unloading and riding.
• Attention to detail for accurate scanning and documentation.
• Reliability in meeting cut‑off times and delivery schedules.

Required skills

• Proficiency with handheld scanning devices (BYOD).
• Basic knowledge of parcel sorting and logistics procedures.