Territory Service Representative (Bikers)

About the role

The Territory Service Representative (Bikers) is responsible for end‑to‑end parcel handling, from sorting and loading to on‑site delivery and pickup. You will work on a bike, using handheld devices to scan and track shipments while ensuring timely and accurate service for customers.

Key responsibilities

• Unload bags from the vehicle and scan each shipment upon arrival.
• Perform primary and secondary sorting, then out‑scan shipments according to the delivery route.
• Deliver parcels to the exact address, capture customer acknowledgment via a BYOD device, and update status codes for any undelivered items.
• Hand over cash‑on‑delivery (COD) amounts to the supervisor on the same day and transfer undelivered shipments to the supervisor.
• Maintain proper dress code and carry field bags for all delivery points.
• Execute pickups following SOPs, verify serviceable locations, count shipments, and obtain pickup acknowledgments.
• In‑scan shipments at the office, perform rapid data entry, and manage bagging and loading of canvas bags into the vehicle.

Required profile

• Ability to ride a bike safely and efficiently for extended periods.
• Strong attention to detail for scanning and documentation.
• Good physical stamina to handle loading and unloading of parcels.
• Reliability in following SOPs, dress code, and delivery schedules.

Required skills

• Handheld scanner operation.
• Mobile device usage for acknowledgment and status updates.

What we offer

• On‑site field work with a structured training program.
• Opportunities for growth within a logistics network.