Telecalling Executive

About the role

We are seeking a proactive Telecalling Executive to engage customers, explain our products and services, and handle inquiries. The role focuses on generating leads, following up with prospects, and converting them into satisfied customers.

Key responsibilities

• Make outbound calls to potential customers and maintain accurate call logs.
• Maintain and update customer information in the CRM system.
• Convert qualified leads into customers by addressing their needs and objections.
• Achieve daily and monthly call volume and sales targets.

Required profile

• Excellent communication skills in both Hindi and English.
• Strong customer handling and follow‑up abilities.
• Persuasive and negotiation skills to close sales.
• Ability to work under targets and meet performance metrics.
• Basic computer literacy for data entry and CRM usage.