Telecaller – Outbound Sales Representative

About the role

We are seeking an enthusiastic, target‑driven Telecaller to join our Gurgaon team. The successful candidate will contact prospective clients, present our engineering services, and convert leads into lasting business relationships. This position is ideal for individuals with strong verbal communication skills and prior experience in telecalling or telesales.

Key responsibilities

• Make outbound calls to prospective clients and clearly explain company services.
• Build and maintain a robust database of leads and prospects.
• Follow up consistently with leads to achieve conversions.
• Coordinate with internal teams to ensure smooth processing of client requirements.
• Maintain accurate records of calls, follow‑ups, and conversions.
• Achieve daily and weekly calling and conversion targets.
• Deliver excellent customer service and address client queries effectively.

Required profile

• Minimum 12th Pass or Graduate (any stream).
• 1–3 years of experience in telecalling/telesales, preferably in insurance, banking, or credit‑card sectors.
• Fluent in Hindi and English with excellent verbal communication.
• Confident, persuasive, target‑oriented and able to handle rejection positively.

Required skills

• Basic computer knowledge, including MS Excel.