Technical Trainer – IoT & Access Control Solutions

About the role

We are looking for a Technical Trainer to design, deliver, and continuously improve onboarding and up‑skilling programs for our IoT, access‑control, and related product teams. You will work closely with Engineering and Product to ensure the latest features are taught effectively.

Key responsibilities

• Design and deliver technical onboarding programs for new hires across Software, Firmware, Hardware, QA, Customer Success, and Technical Support.
• Create structured learning paths, documentation, SOPs, training manuals, knowledge‑base articles, videos, and assessments.
• Conduct classroom, virtual, and hands‑on training sessions covering BLE, IoT Architecture, Cloud Platform, Mobile Apps (Android & iOS), REST APIs, RFID/NFC/Biometric technologies, networking fundamentals, and Smart Building Solutions.
• Collaborate with Engineering and Product teams to stay current on releases and product enhancements.
• Build certification programs, evaluate technical competency, and track training effectiveness using quizzes and performance metrics.
• Maintain the internal LMS, training calendar, and organize workshops, hackathons, and knowledge‑sharing sessions.
• Support cross‑functional teams with product demonstrations and technical enablement.

Required profile

• Bachelor’s degree in Computer Science, Electronics, IT, Electrical Engineering or a related field.
• 3–7 years of experience in technical training, engineering enablement, or technical education.
• Strong understanding of IoT ecosystems, cloud platforms, and mobile technologies.
• Experience with access‑control or physical‑security solutions is preferred.
• Excellent presentation, communication, and facilitation skills.

Required skills

• Bluetooth Low Energy (BLE)
• TCP/IP networking
• REST APIs
• Android and iOS application development
• Embedded systems basics
• Cloud technologies
• SQL fundamentals
• Learning Management System (LMS) platforms
• E‑learning authoring tools
• RFID, NFC, and biometric technologies
• Smart Building Solutions
• IoT Architecture