Technical Trainer – French Fluent (Remote, India)

About the role

We are seeking a French‑fluent Technical Trainer to join our Customer Education team. In this remote position you will design and deliver high‑impact product training for both French‑ and English‑speaking customers, helping them unlock the full value of our CRO platform.

Key responsibilities

• Deliver live and virtual training sessions to French and English‑speaking audiences.
• Run onboarding and advanced programs for customer‑success and partner teams.
• Develop and maintain curricula covering our products and conversion‑rate‑optimization best practices.
• Create video tutorials, webinars, guides, and self‑paced learning materials.
• Collaborate with Product, Customer Success, and Support to keep training content current.
• Design customized programs aligned with customer business goals.
• Support internal enablement initiatives and gather learner feedback for continuous improvement.

Required profile

• 2+ years of experience in product training, customer education, or SaaS enablement.
• Experience building training curricula and learning content.
• Good understanding of web applications and basic knowledge of HTML, JavaScript, CSS, and jQuery.
• Bachelor’s degree in Computer Science, Education, Business, or a related field.
• Excellent presentation and communication skills.
• Familiarity with adult‑learning principles and modern learning technologies.
• Professional fluency in written and spoken French and English.
• Experience with SaaS or B2B technology platforms is a plus.

Required skills

• HTML
• JavaScript
• CSS
• jQuery