Style Associate – Retail Jewelry

About the role

The Style Associate is the face of the brand at Phoenix Mall, Velachery. You will deliver exceptional customer experiences, support sales targets, and help maintain smooth store operations in a fast‑paced jewelry environment.

Key responsibilities

• Understand customer preferences and recommend suitable jewelry pieces while handling queries and escalating complex issues.
• Demonstrate product knowledge, communicate value, and stay updated on new collections and promotions.
• Adapt to varying shift schedules, be open to intra‑cluster transfers, and maintain punctuality.
• Assist with store deliveries, online order processing, stock replenishment, visual merchandising, and store cleanliness.
• Support theft‑prevention measures and follow all company policies and SOPs.
• Collaborate with team members to ensure seamless store operations and contribute to overall team success.
• Handle customer concerns with sensitivity, using sound judgment while upholding brand standards.

Required profile

• Graduate/HSC (freshers) or SSC qualification with at least 2 years of retail experience.
• Age between 18 and 28 years.
• Strong communication and interpersonal abilities.
• Quick learner with a positive, enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility to work varied shifts, including weekends and evenings.

Required skills

What we offer

• Opportunity to work with a leading jewelry brand in a high‑traffic mall.
• Dynamic team environment with growth potential.
• Training on product knowledge and sales techniques.