Strategic Account Manager – GCC

About the role

The Strategic Account Manager – GCC will develop and execute strategic account plans to grow HP's presence within enterprise accounts, build strong client relationships, and exceed revenue targets.

Key responsibilities

• Formulate and implement strategic account business plans to expand the organization’s footprint.
• Build and maintain strong professional relationships with clients, ensuring high loyalty.
• Collaborate with internal and external stakeholders to execute account plans and support complex deals.
• Engage partners to improve win rates and delivery while meeting or exceeding revenue and margin quotas.
• Leverage industry knowledge to identify new opportunities and drive profitable growth.
• Own complex customer issues, coordinate internal teams, and ensure timely resolution.
• Analyze account performance data, track KPIs, and provide data‑driven insights for continuous improvement.
• Lead contract renewal negotiations, manage pricing discussions, and secure favorable extensions.
• Mentor junior account managers, supporting their development and growth.

Required profile

• Four‑year or graduate degree in Sales, Marketing, Business Administration or related field, or equivalent experience.
• 7–10 years of experience in customer relationship management, account management or a related discipline.
• Proven ability to meet revenue and margin targets and manage complex deals.
• Strong analytical skills with experience using performance data to drive insights.