This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Spa Receptionist
Grand Hyatt · Mumbai et périphérie
Job description
About the role
The Spa Receptionist will be the first point of contact for guests visiting the Grand Hyatt Mumbai Spa. You will ensure a warm, professional welcome and provide seamless support for all booking and service enquiries.
Key responsibilities
- Manage guest check‑ins and check‑outs at the spa reception.
- Handle appointment scheduling, reservations and changes using the spa’s booking system.
- Process payments, issue invoices and maintain accurate cash‑handling records.
- Coordinate daily desk operations, including opening and closing procedures.
- Promote and sell spa products and services to enhance guest experience.
- Maintain high standards of cleanliness, hygiene and service quality throughout the reception area.
Required profile
- Minimum of 1 year experience working as a receptionist in a spa or similar hospitality environment.
- Strong customer‑service orientation with a friendly and professional demeanor.
- Ability to work efficiently in a fast‑paced, guest‑focused setting.
Required skills
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Grand Hyatt
Mumbai et périphérie