Solutions Configuration Management Analyst

About the role

As a member of the Solutions Configuration Management team you will contribute to the analysis, documentation, implementation and maintenance of configurations that enable Cohere Health’s solutions to meet customer needs. You will collaborate closely with Product, Engineering, Implementation and Testing teams to scope, document, implement and deliver configuration items (CIs) throughout the solution lifecycle.

Key responsibilities

• Own execution of configuration deliverables for assigned projects, including client implementations and launches.
• Analyze requirements and translate them into scalable configuration solutions.
• Create and maintain clear documentation such as configuration specifications and standard operating procedures.
• Collaborate with cross‑functional teams to ensure configurations meet client and system requirements.
• Validate and troubleshoot configurations in partnership with QA and testing teams.
• Manage configuration items (CIs) throughout their lifecycle, ensuring timely and accurate delivery.

Required profile

• 2+ years of professional experience in a configuration role.
• Strong written and verbal communication skills in English.
• Experience with project management and ticketing systems (e.g., Jira, ServiceNow).
• Bachelor’s degree in Computer Science, Systems Engineering or a related field (preferred).

Required skills

• Hands‑on experience with structured data formats such as JSON and XML.
• Familiarity with APIs.
• Advanced Excel skills, including data analysis functions.
• Knowledge of version control systems.
• Experience with configuration management tools.
• Understanding of FHIR and healthcare data exchange standards (nice‑to‑have).
• Exposure to Agile or Scrum methodologies (nice‑to‑have).