Software Engineer – Digital Banking Operations

About the role

As a Software Engineer in ANZ's Tech Institutional Digital Banking Operations domain, you will support the GoldTier Tech Team responsible for the secure and compliant delivery of the KYC platform. You will help ensure seamless onboarding, data integrity, and cross‑system integration across ANZ’s Institutional Banking ecosystem.

Key responsibilities

• Perform end‑to‑end deployment activities, including configuration changes and environment updates.
• Independently manage application issues, troubleshoot defects, and drive timely resolution.
• Contribute to enhancements, bug fixes, and platform upgrades to improve system capabilities.
• Conduct log analysis and performance monitoring, identifying and resolving bottlenecks.
• Support and maintain integration workflows across upstream and downstream systems.
• Collaborate with Lead Engineers and cross‑functional teams on delivery commitments.
• Provide guidance and mentoring to junior engineers where required.
• Develop and maintain technical documentation, runbooks, and standard operating procedures.
• Engage with application partners, vendors, and business stakeholders for end‑to‑end integration support.
• Support production environments, including incident management and root‑cause analysis.
• Drive long‑term fixes and stability improvements based on recurring issues.

Required profile

• Strong hands‑on experience working on software development and operations within a banking or financial services environment.
• Ability to manage backlog items, prioritize work, and coordinate with multiple stakeholders.
• Proactive attitude toward troubleshooting, performance tuning, and continuous improvement.

Required skills

What we offer

• Opportunity to work within a large community of over 5,000 engineers.
• Exposure to cutting‑edge technology and data initiatives in the banking sector.
• Professional growth through mentorship and cross‑functional collaboration.