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Shift Manager – Remote Hands Support Engineer

Colt Data Centre Services · Mumbai

Onsite 🇬🇧 English
Security systems Database management

Job description

About the role

The Shift Manager – Remote Hands Support Engineer leads a multidisciplinary team of mechanical, electrical, BMS and implementation engineers to ensure safe, reliable operation of a business‑critical data‑centre. Working in shifts, you will be the first point of contact for site escalations, manage customer SLAs and support internal and external audits.

Key responsibilities

  • Oversee day‑to‑day operation and maintenance of power, cooling, network and security systems during your shift.
  • Manage capacity, security, change, incident and event processes to meet uptime and KPI targets.
  • Maintain accurate databases of drawings, assets, power, cooling, capacity and cabling.
  • Produce monthly MIS reports for internal and external customers.
  • Develop and review procedures (MOPs, SOPs, EOPs) for all maintenance activities.
  • Supervise mechanical, electrical, security and building inspections to keep facilities in optimal condition.
  • Analyse vendor costs, create purchase orders, track PR/PO and ensure invoice certification.
  • Lead special facilities upgrade projects from planning through to operation.
  • Ensure compliance with statutory and audit requirements.

Required profile

  • Proven experience in operation, maintenance or construction of data‑centre or telecom facilities (electrical, mechanical, firefighting).
  • Ability to work in rotating shifts and lead a multidisciplinary engineering team.
  • Strong stakeholder management with internal teams and customers.
  • Experience handling internal and external audits and compliance processes.

Required skills

  • Power and cooling system management
  • Network and security infrastructure
  • Database/asset management (drawings, capacity, cabling)
  • Procedure development (MOP, SOP, EOP)
  • Cost analysis and purchase‑order administration
  • MIS reporting

Questions fréquentes

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Published 1 month ago

Expires 1 week from now

53 views · 0 interested

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Colt Data Centre Services

Mumbai