Senior Systems/Software Engineer (FDE/SRE)

About the role

Hewlett Packard Enterprise is hiring a Senior Systems/Software Engineer (Forward Deployed Engineer / Site Reliability Engineer) in Bengaluru, Karnataka, India. The role is designed as onsite, with the expectation that you will primarily work from an HPE office. You will lead the delivery of complex solutions across customer and production cloud environments.

Key responsibilities

• Lead end-to-end technical scoping, architecture design, system integration and deployment of complex solutions across customer and production cloud environments.
• Design, build and maintain multi-cloud infrastructure across AWS and GCP using Infrastructure as Code tools such as Terraform and Ansible.
• Drive production support, operational automation and incident management for highly available enterprise cloud services, including 24x7 production support and on-call operations.
• Define and maintain SLOs, high availability, low latency and operational performance across production environments.
• Implement and improve observability and telemetry using tools such as Prometheus, Grafana and OpenTelemetry.
• Lead incident response, root cause analysis and post-mortems to improve platform reliability.
• Work with customers, engineering teams and stakeholders to deploy, troubleshoot and operate solutions throughout their lifecycle.
• Develop automation and production tooling in Python or Go, including REST API integrations and declarative tools.

Required profile

• 5+ years of overall engineering experience, including 3+ years of SRE experience and 2+ years of FDE or customer-facing deployment experience.
• Bachelor's degree in Computer Science, Engineering or a related technical field.
• Strong understanding of production operations, incident management, high availability, SLOs and observability.

Required skills

• Hands-on programming in Python or Go, including REST API integration and automation.
• Hands-on experience with AWS or GCP and with Docker and Kubernetes in production.
• Terraform and/or Ansible for Infrastructure as Code.
• 5+ years of Linux experience, including configuration, troubleshooting and production operations.
• Cloud IAM and security practices; observability tools such as Prometheus, Grafana and OpenTelemetry.
• Nice to have: AI/LLM or agent-based platform deployment, Jenkins/Groovy scripting, backend or full-stack development.