Senior Product Analyst - Digital Trust Program

About the role

Novartis is looking for a Product Analyst to support the growth and adoption of its Digital Trust Program, a platform covering consent, preference and trust management across digital customer engagement channels. The role combines product management, business analysis, governance management and program delivery, partnering with business, privacy, compliance, legal and technology teams.

Key responsibilities

• Support product roadmap development, prioritisation and value realisation
• Lead business discovery workshops and turn requirements into product features and user stories
• Facilitate governance forums, steering committees and stakeholder decisions
• Manage program plans, risks, dependencies, action items and status reporting
• Coordinate onboarding of markets, brands and digital assets onto the Digital Trust platform
• Develop executive presentations, business cases and progress reports
• Track adoption, compliance and operational KPIs

Required profile

• 7-9 years of experience in Product Management, Business Analysis, Program Management, Digital Transformation or related fields
• Experience managing enterprise digital platforms or compliance-driven programs
• Strong stakeholder management, facilitation and communication skills
• Experience with Agile delivery and product management practices
• Preferred: knowledge of consent management, privacy, data governance or trust platforms

Required skills

• Agile delivery and product management practices
• OneTrust, Salesforce ecosystem, Customer Data Platforms or similar engagement technologies (a plus)
• Desirable: governance and decision management, high-quality requirements documentation, timely milestone delivery