Senior Engineer - Service Sales

About the role

As a Service Sales Engineer you will manage and grow relationships with KONE’s core customers, sell maintenance contracts and digital services, and generate modernization opportunities for elevators and escalators.

Key responsibilities

• Develop and maintain customer relationships, acting as the main point of contact for assigned accounts.
• Identify and communicate sales leads and cross‑selling opportunities across the KONE portfolio.
• Collaborate with the maintenance team to generate leads and ensure contract fulfillment.
• Prepare pricing proposals using approved tender tools and negotiate contract terms.
• Maintain accurate CRM data, report on sales pipeline and support finance in collections.

Required profile

• Engineering or MBA background with 4‑6 years of service‑sales experience, preferably in the elevator industry.
• Strong understanding of market trends, target‑oriented and self‑driven sales approach.
• Excellent communication, interpersonal and presentation skills.

What we offer

• Career progression and opportunities within a global organization.
• Total reward elements that motivate and engage employees.
• Comprehensive learning and development programs.
• A lively work environment with supportive colleagues and open‑minded leadership.