Senior Business Analyst – Researcher Communications

About the role

We are seeking a Senior Business Analyst to join the Researcher Communications team within SN Digital, the technology division of Springer Nature. Based in Pune, you will help researchers discover relevant content, identify publishing opportunities and stay informed about the impact of their work through a seamless multi‑channel communication experience.

Key responsibilities

• Collaborate with cross‑disciplinary delivery teams to translate researcher needs into product requirements.
• Coordinate research, gather and analyse stakeholder input, and define user stories for digital solutions.
• Support the development of features that drive content consumption and manuscript submissions.
• Participate in an agile environment that uses XP and Kanban practices to deliver incremental releases to millions of users.

Required profile

• Strong command of English and excellent collaboration skills.
• Senior‑level experience in business analysis within a digital or publishing context.
• Curious, friendly and motivated to contribute to a diverse and inclusive team culture.

Required skills

• Agile methodologies (XP, Kanban).

What we offer

• Opportunity to work on high‑impact products used by millions worldwide.
• Collaborative, friendly culture that supports personal and professional growth.
• Inclusive environment that values diversity of background and experience.