Senior Associate – Accounts Receivable

About the role

The Senior Associate AR will report to the Team Lead, Accounts Receivable and will be responsible for cash collections, cash applications, and month‑end activities. The role ensures accurate customer account reconciliations, resolves unapplied cash issues, and delivers service against agreed SLA’s and KPI’s for Davies Group.

Key responsibilities

• Collect outstanding debtor balances and apply customer receipts accurately across multiple ERP systems.
• Match payments to billing, investigate discrepancies and resolve unapplied cash.
• Perform month‑end activities, including account reconciliations and control‑framework compliance.
• Process customer credit notes in line with Davies policies.
• Track and resolve customer queries and complaints through appropriate escalation routes.
• Ensure tax‑compliant processing of receipts at group and business‑unit levels.
• Prepare master‑data requests for customer creation or changes, validating VAT, bank details and addresses.

Required profile

• Minimum 3 years of experience in Accounts Receivable.
• Previous experience in a shared services environment.
• Bachelor of Commerce degree or related qualification.
• Strong knowledge of financial accounting processes and ERP systems.
• Analytical and problem‑solving abilities with attention to detail.
• Ability to set clear priorities and meet deadlines.