Senior Account Manager - Enterprise Sales

About the role

BrowserStack is seeking a Senior Account Manager to own, retain, and expand a portfolio of strategic enterprise customers. The role is remote but requires the candidate to be based in Mumbai. You will partner with engineering‑led organizations to drive multi‑product expansion, renewals, and long‑term executive relationships.

Key responsibilities

• Manage a defined book of strategic accounts, focusing on expansion, renewal, and net revenue retention.
• Develop deep customer engagement through structured farming and value‑creation activities.
• Identify and unlock growth opportunities across usage, teams, and product lines.
• Collaborate with internal teams—including product, support, and sales—to deliver solutions that meet customer needs.
• Maintain executive relationships and act as the trusted advisor for enterprise clients.

Required profile

• 8‑10 years of B2B SaaS experience, with 3‑4 years in an account‑management or farming role.
• Proven track record of exceeding expansion, renewal, and net revenue retention targets.
• Experience selling to technical audiences in engineering‑focused organizations.
• Willingness to work in region‑aligned time zones based on customer coverage.
• Passion for technology, SaaS, and a customer‑centric mindset.

Required skills