Quality Assurance Specialist

About the role

We are looking for a Quality Assurance Specialist to ensure our products, processes and services consistently meet established quality standards, regulatory requirements, and customer expectations. The role will drive continuous improvement, support internal and external audits, and collaborate with cross‑functional teams to enhance operational efficiency.

Key responsibilities

• Develop, implement and maintain QA policies, procedures and standards.
• Conduct inspections, audits and quality assessments to verify compliance with internal and external requirements.
• Monitor production or service delivery processes, identify quality issues and recommend improvements.
• Investigate non‑conformities, customer complaints and incidents to determine root causes.
• Implement corrective and preventive actions (CAPA) to eliminate recurring issues.
• Review quality documentation, reports and records for accuracy and compliance.
• Perform supplier quality evaluations and support vendor audits where applicable.
• Analyze quality metrics, prepare management reports and ensure regulatory compliance.
• Support internal and external audits by preparing documentation and coordinating activities.
• Train employees on quality standards, processes and best practices.

Required profile

• Bachelor's degree in Quality Management, Engineering, Life Sciences, Business Administration or related field.
• 2–6 years of experience in quality assurance, quality control, compliance or process improvement.
• Strong understanding of Quality Management Systems (QMS) and ISO 9001 or similar frameworks.
• Experience with audits, inspections and regulatory compliance.
• Relevant certifications such as Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), Lean Six Sigma Green Belt or ISO Lead Auditor are preferred.

Required skills

• Quality Assurance
• Quality Management Systems (QMS)
• Internal & External Audits
• Regulatory Compliance
• Root Cause Analysis (RCA)
• Corrective & Preventive Actions (CAPA)
• Process Improvement
• Risk Assessment
• Documentation Management
• ISO 9001
• Statistical Process Control (SPC)
• Failure Mode & Effects Analysis (FMEA)
• Lean & Six Sigma Methodologies
• Data Analysis