Quality Assurance Specialist

About the role

We are looking for a detail‑oriented Quality Assurance Specialist to ensure our products, processes, and services consistently meet established quality standards and customer expectations. The role will be pivotal in maintaining quality systems, conducting audits, and driving continuous improvement across operations.

Key responsibilities

• Develop, implement, and maintain quality assurance processes, standards, and procedures.
• Monitor product and process quality through inspections, audits, and testing activities.
• Conduct root cause analysis and drive corrective and preventive actions (CAPA) for quality issues.
• Investigate customer complaints, non‑conformances, and quality incidents to identify improvement opportunities.
• Collaborate with cross‑functional teams to integrate quality requirements into operational processes.
• Review and maintain quality documentation, SOPs, records, and compliance reports.
• Analyze quality metrics and prepare reports for management review.
• Support internal, external, customer, and regulatory audits.
• Identify risks and recommend process improvements to enhance efficiency and quality performance.
• Ensure compliance with applicable industry standards, regulatory requirements, and company policies.

Required profile

• Bachelor's degree in Engineering, Quality Management, Life Sciences, Manufacturing, or a related field.
• 3+ years of experience in Quality Assurance, Quality Control, Compliance, or related functions.
• Strong understanding of quality management systems and assurance methodologies.
• Experience conducting audits, inspections, and quality reviews.
• Knowledge of root cause analysis techniques and corrective action processes.
• Familiarity with quality standards such as ISO 9001, ISO 13485, AS9100, GMP, or industry‑specific regulations.
• Excellent documentation and communication skills.

Required skills

• Microsoft Office
• Quality reporting tools