Quality Assurance Specialist

About the role

The Quality Assurance Specialist ensures that products, processes and services consistently meet defined quality standards, regulatory requirements and customer expectations. You will develop and maintain QA policies, conduct audits, and drive continuous improvement across the organization.

Key responsibilities

• Develop, implement and maintain quality assurance policies, procedures and standards.
• Conduct inspections, audits and quality assessments to verify compliance with internal and external requirements.
• Monitor production or service delivery processes, identify quality issues and recommend improvements.
• Investigate non‑conformities, customer complaints and quality incidents to determine root causes.
• Implement corrective and preventive actions (CAPA) to eliminate recurring issues.
• Review quality documentation, reports and records for accuracy and compliance.
• Collaborate with cross‑functional teams to enhance product quality and operational efficiency.
• Perform supplier quality evaluations and support vendor audits where applicable.
• Analyze quality metrics and prepare management reports.
• Support internal and external audits by preparing documentation and coordinating activities.
• Train employees on quality standards, processes and best practices.
• Participate in process improvement initiatives using Lean, Six Sigma or other continuous‑improvement methodologies.

Required profile

• Bachelor’s degree in Quality Management, Engineering, Life Sciences, Business Administration or a related field.
• 2–6 years of experience in quality assurance, quality control, compliance or process improvement.
• Strong understanding of Quality Management Systems (QMS) and familiarity with ISO 9001 or similar standards.
• Experience with audits, inspections and regulatory compliance.
• Relevant certifications (e.g., Certified Quality Auditor, Certified Quality Engineer, Lean Six Sigma Green Belt, ISO Lead Auditor) are a plus.

Required skills

• Quality Management Systems (QMS)
• Internal & external audits
• Regulatory compliance
• Root Cause Analysis (RCA)
• Corrective & Preventive Actions (CAPA)
• Process improvement methodologies (Lean, Six Sigma)
• Risk assessment
• Documentation management
• ISO 9001
• Statistical Process Control (SPC)
• Failure Mode and Effects Analysis (FMEA)
• Data analysis