Project Manager – Customer Order Management

About the role

We are looking for a highly organized, proactive, and customer‑focused Project Manager to lead the execution of customer orders from acquisition to final delivery. You will ensure seamless project flow, maintain strong communication across functions, and uphold quality and timeline standards.

Key responsibilities

• Own end‑to‑end customer orders, from purchase order receipt to successful delivery and customer satisfaction.
• Develop and maintain detailed project plans, schedules, and milestone tracking for each order.
• Monitor progress, identify potential roadblocks, and implement corrective actions to keep projects on track.
• Serve as the primary interface between cross‑functional teams such as Sales, Engineering, Production, Supply Chain, Quality, Logistics, and Finance.
• Facilitate regular CFT meetings, drive accountability, and ensure synchronized efforts.
• Identify risks early, devise mitigation strategies, and proactively escalate critical issues with clear recommendations.

Required profile

• Strong communicator with excellent problem‑solving abilities.
• Detail‑oriented and capable of driving process improvements.
• Proactive, customer‑centric mindset with the ability to manage multiple priorities.

Required skills