Project Assistant

About the role

The Project Assistant will support the delivery of multiple client‑focused projects, ensuring timelines, quality standards and client satisfaction are met. You will act as a liaison between internal teams and external stakeholders, helping to streamline processes and drive continuous improvement.

Key responsibilities

• Manage project deliverables to meet client requirements and agreed schedules.
• Interact with VAC teams and enabling units to fulfil contractual and reporting obligations.
• Coordinate inputs from IT, Admin, HR, Security and external vendors, integrating regional specifics into project plans.
• Maintain VFS Global quality benchmarks and introduce innovative process improvements.
• Enhance project efficiency by proposing ideas that reduce timelines.
• Engage with external customers, ensuring service level agreements are honoured.
• Promote sustainable use of resources and adhere to EHS policies.
• Follow Anti‑Bribery Management System (ABMS) guidelines and ethical standards.

Required profile

• Graduate degree (post‑graduate preferred) or equivalent qualification.
• 3–5 years of management experience in a client‑service environment.
• Proficiency with computers, including word processing, database management and spreadsheets.
• Excellent written and verbal communication skills in English.
• Strong prioritisation and multitasking abilities, with a track record of meeting deadlines.

Required skills

• Word processing (e.g., Microsoft Word)
• Database management
• Spreadsheets (e.g., Microsoft Excel)

What we offer

• Opportunity to work on diverse, high‑impact projects.
• Collaborative environment with cross‑functional teams.
• Professional development and growth prospects.