People Services Specialist

About the role

Travelopia, a specialist travel group headquartered in the UK, is looking for a detail-oriented, service-focused People Services Specialist to support its global workforce across the USA, Canada, the Caribbean and Costa Rica. The role covers end-to-end employee lifecycle administration, with a shift of 3:30 PM to 12:30 AM IST.

Key responsibilities

• Deliver end-to-end employee lifecycle administration, including offers, contracts, job letters, onboarding, changes and leavers
• Act as a key People Services contact for employees and managers in the USA, Canada, Caribbean and Costa Rica
• Keep electronic personnel files complete and audit-ready, and maintain global headcount and people data
• Work with payroll and reward teams so employee data supports accurate pay and benefits processing
• Support People Directors and HR colleagues with People Services queries and act as first-line support for HR system questions
• Carry out basic HR system set-ups and updates, and run regular data checks and audits
• Contribute to process improvements, system enhancements and project administration support

Required profile

• Strong HR administration or People Services background with US/Canada exposure covering the hire-to-retire lifecycle
• Experience in shared services, HR operations or service delivery is an advantage
• Ability to manage multiple priorities across time zones, with excellent written and verbal communication
• Integrity, professionalism, confidentiality and a highly organised, detail-oriented approach

Required skills

• HRIS use
• Microsoft Office, especially Excel

What we offer

• Base salary of INR 1,000,000 to 1,300,000 per year and a local bonus scheme (8% to 12% minimum)
• Health benefits, retirement savings plan with company contributions and generous paid time off
• Flexible hybrid working, parental leave, charity or volunteering time off and group-wide travel discount