Oracle Fusion P2P Business Analyst

About the role

Egis, a global consulting, construction engineering and operating firm, is hiring an Oracle ERP Business Analyst in Bangalore. The role provides Level 2 techno-functional support for Oracle Fusion Cloud P2P modules within the ERP Ecosystem Run Delivery Manager's team, contributing to the global Oracle Competence Center. It goes beyond ticket resolution: it involves end-to-end incident analysis, cross-functional impact assessment, advanced root-cause investigation and close collaboration with L2/L3 teams.

Key responsibilities

• Provide Level 2 support for Oracle Fusion Cloud P2P: SSP, PO, Supplier Management, Supplier Portal, Supplier Qualification, Supplier Contracts, AP, Expenses and Oracle Tax, excluding Oracle Sourcing.
• Analyze incidents end-to-end and support integrations, interfaces, reporting and connected applications.
• Cover processes from requisition-to-receipt and invoice-to-payment, supplier lifecycle and contract management, and Oracle Tax impacts.
• Perform root-cause analysis, contribute to Problem Management and turn resolutions into reusable assets.
• Support release validation, regression testing, hypercare and post-go-live stabilization.
• Maintain troubleshooting guides, SOPs, FAQs, runbooks and knowledge base articles.
• Identify automation and AI opportunities and support shift-left practices.
• Work with L2/L3 teams and stakeholders, and contribute to continuous improvement.

Required profile

• Bachelor's or Master's degree in Computer Science, IT, Business Administration, Engineering, Business Information Systems or a related field.
• At least 7 years in Oracle Fusion Cloud support, Oracle ERP techno-functional support, application support or Oracle ERP development in an international environment.
• Fluent English is mandatory; French is an advantage.

Required skills

• Hands-on experience with Oracle Fusion Cloud P2P modules and integrations, interfaces and reporting.
• ServiceNow and ITIL Incident, Problem and Change Management.
• Preferred: Oracle Procurement Cloud, Oracle Financials Cloud AP and Expenses, Oracle Tax, ITIL v3/v4 and Oracle Cloud certifications.