Operations Executive – Outbound Shift In-charge

About the role

The Operations Executive (Outbound Shift In‑charge) leads all outbound activities at the assigned service centre, ensuring shipments are processed, sorted, loaded and dispatched on time. This role is pivotal in meeting Blue Dart’s service commitments and network cut‑off timelines while supervising a team of operations staff.

Key responsibilities

• Oversee outbound operational processes including receipt, sorting, loading and dispatch of customer shipments.
• Ensure adherence to service level agreements, cut‑off times and safety standards.
• Provide frontline leadership to Ops Staff, Senior Ops Staff, Territory Service Representatives and Senior TSRs during the shift.
• Plan and deploy manpower efficiently to meet dispatch readiness and productivity targets.
• Monitor shipment accuracy, productivity metrics and operational compliance.
• Address operational issues promptly and drive continuous improvement.

Required profile

• Proven experience in logistics or transportation operations, preferably in a shift‑lead or supervisory role.
• Strong ability to manage teams, coordinate tasks and meet tight deadlines.
• Good understanding of safety and compliance requirements in a warehouse environment.
• Effective communication and problem‑solving skills.

Required skills

What we offer

• Competitive compensation and comprehensive benefits.
• Opportunities for cross‑functional growth, succession planning and global career paths.
• Recognition‑focused culture with a strong emphasis on employee empowerment.