On‑site Telesales Representative – Lucknow

About the role

We are looking for a motivated Telesales Representative to join our Lucknow office. You will engage prospective and existing customers through phone, email and messaging platforms, promoting our suite of software products and services.

Key responsibilities

• Contact and qualify leads, explain product features, pricing and benefits.
• Answer customer inquiries, resolve issues and build long‑term relationships.
• Maintain accurate records of interactions and sales activities in the CRM system.
• Collaborate with sales and customer‑success teams to achieve individual and team targets.
• Provide feedback on market trends and customer needs.
• Participate in product and sales training sessions.

Required profile

• Strong communication and interpersonal abilities.
• Customer‑service mindset with a focus on relationship building.
• Demonstrated sales aptitude – lead qualification, negotiation and closing.
• Willingness to learn and adapt through ongoing training.
• Ability to work on‑site in Lucknow, meet performance targets and manage time efficiently.
• High school diploma required; a bachelor’s degree in business, marketing or related field is a plus.

Required skills

• Familiarity with CRM tools for call logging and documentation.
• Basic computer literacy.