Office Administrator, Grade AO - British High Commission, New Delhi

About the role

The British High Commission in New Delhi is looking for an Office Administrator (Grade AO) to provide administrative, logistical and process support across the Private Office and Residence operation. The role sits at the centre of a busy Private Office, handling travel bookings, events, expenses, records and support for visits and engagements. It is a full-time, permanent position based in New Delhi.

Key responsibilities

• Lead administration of HERA claims, expenses, gifts, Note Verbales, invoices and payments across the Private Office and Residence.
• Manage travel bookings, accommodation and logistics for the High Commissioner, Deputy High Commissioner and wider Private Office activity.
• Coordinate invitation administration and guest management for Residence events and official hospitality.
• Act as Private Office lead for records and process management, including readouts, organograms, new arrivals and HR administration.
• Manage information and records, including Teams sites, filing systems and document management.
• Maintain administrative trackers, databases, records and contact lists.
• Support visits, meetings, events and engagements through planning and coordination.
• Support inbox triage and administrative workflows during high demand, and use AI and digital tools to improve productivity.
• Undertake additional administrative and coordination tasks as required.

Required profile

• Bachelor's degree in any discipline.
• Minimum 2-4 years of experience in an office manager/administration role.
• Expert-level English.
• Proactive, reliable and collaborative approach.

Required skills

• Strong organisational skills, attention to detail and ability to manage competing priorities.
• Experience providing high-quality administrative support.
• Strong communication and stakeholder management skills.
• Confidence using Microsoft Office and digital tools.
• Desirable: experience using AI and digital tools, and managing records, databases or administrative systems.

What we offer

• Salary of INR 57,461 per month plus 12% Provident Fund and 6% superannuation.
• Annual domiciliary medical cover and a group hospitalisation scheme with INR 500,000 floater cover for immediate family.
• No relocation or travel costs provided.