Luxury Retail Client Advisor – Mumbai

About the role

As a Client Advisor for Saint Laurent in Mumbai, you will deliver a memorable, sophisticated experience to every visitor and client, representing the brand’s heritage of luxury and style. You will work on the shop floor, building lasting relationships while driving sales and supporting the store’s overall performance.

Key responsibilities

• Provide outstanding client and after‑sale service, ensuring each guest feels valued.
• Develop and maintain a robust client portfolio, anticipating needs and future requests.
• Achieve individual sales targets and key performance indicators through a business‑mindset and entrepreneurial approach.
• Create personalized, timeless looks for clients, showcasing deep knowledge of fashion trends.
• Utilise all available tools and technologies to optimise sales opportunities.
• Support front‑of‑house and back‑of‑house teams, contributing to a positive team spirit.
• Adhere to Saint Laurent policies, operational procedures, and brand standards.

Required profile

• Professional experience in high‑end fashion, accessories retail, luxury hospitality or premium customer service.
• Passion for fashion culture and ability to craft personalized looks.
• Entrepreneurial mindset with strong business orientation.
• Open‑minded, authentic, and comfortable working in a fast‑paced environment.
• Excellent communication skills in English and the local language.
• Team‑player attitude with problem‑solving capabilities.

Required skills

• Proficiency with retail tools and applications.
• Ability to quickly learn new technologies.