Logistics Manager

About the role

TIGC is seeking a proactive Logistics Manager to oversee end‑to‑end logistics across offline distribution and Direct‑to‑Consumer (D2C) channels. You will ensure smooth order fulfillment, transportation, last‑mile delivery, and inventory movement while driving efficiency and cost optimisation.

Key responsibilities

• Manage complete logistics operations for offline retail, distribution, and D2C channels, from warehouse to end customer.
• Coordinate ecommerce order fulfillment, courier partners, and last‑mile vendors, ensuring SLA compliance.
• Oversee dispatches for distributors and retailers, plan shipments, and monitor stock transfers.
• Negotiate rates, monitor performance, and build scalable relationships with logistics vendors and couriers.
• Synchronise inventory movement with warehouse teams, maintain accurate shipment documentation.
• Identify cost‑saving opportunities, drive automation and process‑improvement initiatives.
• Lead logistics coordinators, track KPIs (delivery timelines, RTO%, fulfillment rate), and prepare regular MIS reports.

Required profile

• Proven experience in logistics planning, ecommerce fulfillment and offline distribution.
• Strong track record of managing teams and vendor relationships.
• Ability to improve speed, accuracy, customer experience and reduce costs.
• Experience preparing operational reports and analysing logistics performance.

Required skills

What we offer

• Opportunity to shape logistics strategy for a fast‑growing business.
• Collaborative environment with cross‑functional teams.
• Competitive compensation package.