Learning & Development Executive

About the role

The Learning & Development Executive partners with managers and department heads to assess staffing and training needs, creating and delivering effective learning solutions for a hospitality environment.

Key responsibilities

• Meet with managers and division heads to discuss recruitment, open requisitions, and qualification requirements.
• Conduct needs assessments and develop learning strategies and plans.
• Design, develop, and produce training materials such as workbooks, manuals, job aids, and posters.
• Prepare and facilitate training sessions, including stand‑up training for employee groups.
• Monitor departmental compliance with safety training and orientation programs.
• Assist management with hiring, scheduling, evaluating, counseling, disciplining, and coaching employees.
• Ensure adherence to company policies, safety procedures, and confidentiality standards.
• Maintain professional appearance and provide courteous guest service.

Required profile

• High school diploma or GED equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• No specific license or certification required.

Required skills