Lead Engineer – Technical Leadership in Healthcare Software

About the role

Qualifacts is seeking a Lead Engineer to provide technical leadership for production analysis and sustainment investigations within its behavioral health SaaS ecosystem. This permanent, onsite position in Vadodara will support the company’s mission to deliver innovative EHR solutions to a large customer base.

Key responsibilities

• Serve as technical leader for production analysis and sustainment investigations across a complex healthcare technology ecosystem.
• Guide engineers in investigation techniques, root‑cause analysis, code and data‑flow analysis, hypothesis testing and evidence‑based conclusions.
• Review investigation outcomes to ensure findings are technically sound, clearly documented and actionable.
• Act as escalation point for complex or ambiguous issues requiring strong technical judgment.
• Quickly learn and navigate existing systems, business processes, data models, integrations, legacy technologies and healthcare workflows.
• Drive continuous improvement within the Engineering Triage function through process optimisation, automation and knowledge sharing.

Required profile

• Proven experience leading technical investigations in a software development environment.
• Strong analytical mindset with ability to perform root‑cause analysis and data‑driven problem solving.
• Excellent communication skills to document findings and guide engineering teams.
• Familiarity with healthcare software, EHR platforms or SaaS solutions is a plus.

Required skills