Key Account Manager (B2B Manufacturing)

About the role

We are seeking an experienced Key Account Manager to own the full sales cycle for B2B manufacturing customers in Vadodara. You will act as the primary liaison between clients and internal teams, ensuring seamless order execution from inquiry to purchase order closure.

Key responsibilities

• Manage existing customer accounts independently and nurture long‑term relationships.
• Handle customer inquiries, assess project feasibility, and prepare commercial quotations.
• Coordinate pricing approvals and negotiate commercial terms to close purchase orders.
• Process RFQs, manage quotation revisions, and oversee costing coordination.
• Track purchase orders, ensure accurate documentation, and follow through to final order delivery.
• Collaborate with production, planning, and dispatch teams to monitor sample submissions and delivery schedules.
• Maintain up‑to‑date records in the CRM system, including deal stages, follow‑up activities, and win/loss reports.
• Escalate complex commercial issues only when necessary.

Required profile

• 4–7 years of experience in B2B sales, inside sales, account management or sales coordination.
• Background in manufacturing, industrial products, engineering components, plastic products, capital goods or automotive industry is preferred.
• Proven ability to manage multiple customer accounts independently.
• Strong commercial understanding and decision‑making skills.
• Excellent communication and negotiation abilities.

Required skills

• Microsoft Excel
• HubSpot CRM (preferred)
• Zoho CRM