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IT Support Technician

Pinnacle Group, Inc. · Churachandpur

🇬🇧 English
Desktop support Software configuration

Job description

About the role

The IT Support Technician provides essential technical assistance to keep the organization’s computers, audio‑visual equipment, and video‑conferencing tools running smoothly. You will be the first point of contact for hardware and software issues, ensuring minimal disruption to daily operations.

Key responsibilities

  • Maintain and troubleshoot PC hardware and software.
  • Provide desktop support and manage laptop check‑out processes.
  • Set up, operate, and troubleshoot office audio/video equipment.
  • Configure and support video‑conferencing systems.
  • Perform software configuration and updates.
  • Deliver prompt customer service for all technical inquiries.
  • Address additional related technical issues as they arise.

Required profile

  • Experience delivering IT support in a corporate environment.
  • Ability to diagnose and resolve hardware and software problems efficiently.
  • Strong customer‑service orientation.

Required skills

  • PC hardware troubleshooting
  • PC software troubleshooting
  • Desktop support
  • Laptop management and checkout
  • Audio/Video equipment operation
  • Video‑conferencing setup and support
  • Software configuration

What we offer

  • Opportunity to work with a diverse, service‑driven team.
  • Exposure to a wide range of technologies across multiple industries.
  • Professional growth in a leading workforce solutions company.

Questions fréquentes

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Published 1 month ago

Expires 3 days from now

37 views · 0 interested

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Pinnacle Group, Inc.

Churachandpur