IT Support Specialist with CCTV Expertise

About the role

We are looking for a tech‑savvy IT professional with hands‑on experience in CCTV systems to support and maintain our digital infrastructure and surveillance technologies. This hybrid position involves managing network systems, troubleshooting hardware and software issues, and ensuring optimal performance of CCTV installations.

Key responsibilities

• Install, configure, and maintain CCTV surveillance systems, including IP cameras, DVRs/NVRs, and monitoring software.
• Provide technical support for IT systems including desktops, servers, and network devices.
• Monitor and analyze CCTV footage for security incidents and system performance.
• Perform routine maintenance and updates on both IT and CCTV equipment.
• Collaborate with security teams to ensure integration of surveillance systems with broader IT infrastructure.
• Document system configurations, incidents, and maintenance logs.
• Ensure compliance with data protection and privacy regulations related to CCTV usage.

Required profile

• Proven experience in IT support and CCTV system management.
• Strong understanding of networking principles, IP configurations, and cabling.
• Familiarity with video surveillance software and remote monitoring tools.
• Ability to troubleshoot hardware/software issues across multiple platforms.
• Excellent communication and documentation skills.
• Certifications in IT (e.g., CompTIA, Cisco) or CCTV installation are a plus.