IT Support Engineer – 2 to 5 Years Experience

About the role

We are looking for an IT Support Engineer to join our team and ensure the smooth operation of our technology environment. The role involves installing, configuring, and maintaining hardware and software, as well as providing timely technical assistance to users.

Key responsibilities

• Install, configure, and maintain computer hardware, software, operating systems, networks, printers, and scanners.
• Monitor and maintain IT systems and network infrastructure to ensure optimal performance.
• Provide prompt technical support, resolve service requests, and troubleshoot issues.
• Set up and manage user accounts, permissions, and IT access.
• Troubleshoot, repair, and replace IT equipment as needed.
• Test and implement new technologies that support business operations.

Required profile

• Strong technical and logical thinking abilities.
• Excellent problem‑solving and troubleshooting skills.
• Ability to work under deadlines and manage priorities effectively.
• High attention to detail.
• Good communication and teamwork skills.

Required skills

• Hardware installation and maintenance
• Software configuration and updates
• Network infrastructure monitoring
• User account and access management
• Technical troubleshooting and repair