IT Specialist (Hospitality IT Support)

About the role

NI Ventures Pvt. Ltd. is seeking a full‑time IT Specialist to support its network of restaurants and catering services in Belgaum. The role focuses on maintaining reliable IT infrastructure, ensuring seamless connectivity for point‑of‑sale and operational systems, and delivering prompt technical assistance to internal teams.

Key responsibilities

• Install, configure, and maintain hardware, software, and network equipment across multiple hospitality locations.
• Monitor network performance (LAN/WAN, Wi‑Fi) and resolve connectivity issues promptly.
• Implement and manage security measures, including firewalls and security protocols, to protect data and systems.
• Provide on‑site technical support to staff, document incidents, and track resolutions.
• Coordinate with vendors and external service providers for repairs, upgrades, and specialized support.
• Collaborate with operations and management to align technology solutions with business processes.

Required profile

• Hands‑on experience with hardware, software, and systems support in a fast‑paced environment.
• Strong background in network administration, including LAN/WAN and Wi‑Fi configuration and monitoring.
• Knowledge of network security practices, firewall management, and data protection.
• Excellent troubleshooting abilities and a customer‑service mindset.
• Relevant diploma or degree in Computer Science, IT, or a related field (preferred).
• Certifications such as CompTIA Network+, CCNA, or equivalent are a plus.

Required skills

• LAN/WAN networking
• Wi‑Fi network configuration
• Firewall management
• Network security protocols
• Hardware installation and maintenance
• Software configuration and support
• System monitoring and incident documentation
• Point‑of‑sale system support