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This job expired on 02/08/2026. It no longer accepts applications.
International Voice Process Executive – Walk‑In Hiring
Infosys BPM · Calcutta
Job description
About the role
Infosys BPM is seeking enthusiastic individuals to join its International Voice Process team. The positions involve providing 24/7 voice support to customers across the globe, handling queries, and ensuring a high‑quality service experience.
Key responsibilities
- Answer inbound and make outbound calls for international customers.
- Resolve customer issues with empathy and professionalism.
- Troubleshoot problems and deliver accurate solutions promptly.
- Adhere to quality standards, process guidelines, and performance metrics.
- Work rotational shifts, including US night shifts.
Required profile
- Graduates with 0‑5 years of experience.
- Strong verbal communication skills in English.
- Customer‑centric attitude and problem‑solving mindset.
- Willingness to work in a fast‑paced, rotational shift environment.
Required skills
What we offer
- Full‑time permanent employment.
- On‑site work at Pune or Bangalore offices.
- Extensive training and upskilling programs.
- Opportunities for fast‑track career growth in tech support and customer success.
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Infosys BPM
Calcutta
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