Internal Technical Trainer

About the role

We are looking for an Internal Technical Trainer to design, develop and deliver technical onboarding and continuous learning programs for our engineering and support teams. The role will cover a broad range of technologies including IoT, access control, cloud platforms and mobile applications.

Key responsibilities

• Design and deliver technical onboarding programs for new hires.
• Develop structured learning paths for Software, Firmware, Hardware, QA, Customer Success, and Technical Support teams.
• Create technical documentation, SOPs, training manuals, knowledge‑base articles, videos and assessments.
• Conduct classroom, virtual and hands‑on training sessions.
• Train employees on Spintly Access Control Solutions, BLE, IoT Architecture, Cloud Platform, Mobile Applications (Android & iOS), REST APIs & SDK integration, RFID, NFC & Biometric technologies, networking fundamentals and Smart Building Solutions.
• Collaborate with Engineering and Product teams to stay updated on new releases and product enhancements.
• Build certification programs and evaluate employee technical competency.
• Track training effectiveness using assessments, quizzes and performance metrics.
• Maintain the internal Learning Management System (LMS) and training calendar.
• Organise technical workshops, hackathons and knowledge‑sharing sessions.
• Support cross‑functional teams with product demonstrations and technical enablement.
• Continuously improve training content based on feedback and business requirements.

Required profile

• Bachelor's degree in Computer Science, Electronics, Information Technology, Electrical Engineering or a related field.
• 3–7 years of experience in technical training, engineering enablement or technical education.
• Strong understanding of IoT ecosystems, cloud platforms and mobile technologies.
• Experience with access control systems or physical security solutions is preferred.
• Excellent presentation, communication and facilitation skills.

Required skills

• Bluetooth Low Energy (BLE)
• TCP/IP networking
• REST APIs
• Android & iOS application development
• Embedded systems basics
• Cloud technologies
• SQL fundamentals
• RFID, NFC and Biometric technologies
• Smart building solutions
• Access control solutions
• IoT architecture