Integrated Logistics Operations Manager

About the role

As a member of Kuehne+Nagel’s Freight Forwarding team, you will lead the Integrated Logistics Centre (LCC) to deliver customer and operational excellence. You will oversee the end‑to‑end logistics operations for key customers, ensuring that goods such as medicines, toys and machine parts reach their destinations on time.

Key responsibilities

• Head and manage LCC customer operations while meeting KPI and productivity targets.
• Implement new business projects and ensure KPI delivery for each initiative.
• Maintain existing business in a controlled commercial and operational environment.
• Drive continuous improvement of operational performance to maximise gain‑share opportunities.
• Collaborate with development and implementation teams to plan and introduce new business.
• Coordinate with business managers and new clients to clarify responsibilities.
• Showcase LCC capabilities to internal and external visitors.

Required profile

• Bachelor’s degree in logistics, supply chain management, business administration or a related field.
• 12‑15 years of logistics or supply chain experience, preferably in freight forwarding.
• At least 5 years of managerial experience.
• Proven experience in both air and ocean freight operations.
• Strong track record of overseeing logistics projects and delivering on time.

Required skills

What we offer

• Global exposure across 100+ countries.
• People‑centric culture where every voice matters.
• Learning and development programmes with world‑class training.
• Innovation and sustainability focus within logistics.
• Rewards, recognition and a stable yet agile work environment.