Housekeeping – GSA

About the role

Join Accor as a Housekeeping team member within the GSA (Guest Services & Assistance) area. You will ensure rooms and public areas are clean, well‑maintained and ready for guests, while delivering a welcoming experience for all visitors.

Key responsibilities

• Attend daily briefings and carry out assigned housekeeping tasks.
• Clean and maintain rooms, corridors and public areas according to Accor standards.
• Replenish guest supplies and respond promptly to guest requests.
• Report any damage, malfunction or unusual behaviour to the supervisor.
• Maintain accurate room status reports and daily productivity logs.
• Handle lost‑and‑found items, guest complaints and incidents with professionalism.
• Perform valet services such as linen delivery and laundry processing when required.
• Follow fire safety and emergency procedures and attend all trainings.

Required profile

• Degree or Diploma in Hotel Management.
• 6 months to 1 year of relevant housekeeping experience.
• Warm, caring personality with a strong focus on guest needs.
• Excellent organizational and time‑management abilities.
• Professional appearance and hygiene at all times.

Required skills