Housekeeping Associate

About the role

The Housekeeping Associate supports daily hotel operations by ensuring guest rooms are clean, well‑maintained, and ready for occupancy. You will work closely with housekeeping, engineering, front office, and laundry teams to deliver a seamless guest experience.

Key responsibilities

• Run sold‑room reports, verify room status, and prioritize cleaning tasks.
• Update the status of departing guest rooms and manage ‘Do Not Disturb’ lists.
• Prepare and distribute room assignments to housekeeping staff.
• Act as a liaison between housekeeping, engineering, front office, and laundry to coordinate efforts.
• Document and resolve discrepancies with the front desk.
• Ensure vacant dirty rooms are cleaned within required timeframes, including rush and previously ‘Do Not Disturb’ rooms.
• Complete required housekeeping paperwork and follow all safety, security, and company policies.
• Maintain a professional appearance, protect company assets, and uphold confidentiality.
• Provide courteous guest service, anticipate needs, and thank guests sincerely.
• Support team goals, communicate clearly, and perform physical tasks such as lifting up to 10 lb.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 1 year of related housekeeping experience.
• No supervisory experience required.
• No specific license or certification required.

Required skills

What we offer

• Equal opportunity employment with a diverse and inclusive workplace.
• Training and development within the Marriott International brand.